Shipping Policy
Last updated: April 2026
Processing Time
Orders are processed and dispatched as quickly as possible during normal business hours (excluding weekends and public holidays). You will receive an email confirmation with tracking information once your order has shipped.
United States Shipping
We offer standard and express shipping options for all US orders. Shipping rates are calculated at checkout based on your location and selected delivery speed.
- Standard Shipping: Available on all orders.
- Express Shipping: Available for faster delivery at an additional cost.
Estimated delivery times are provided at checkout and in your shipping confirmation email. Please note that these are estimates and not guaranteed delivery dates.
International Shipping
We ship to select international destinations. International shipping rates and estimated delivery windows are calculated at checkout based on your location.
International orders may be subject to customs duties and taxes, which are the responsibility of the recipient. These charges are determined by your local customs authority and are not included in the price of your order.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number. You can use this number to track your parcel directly through the carrier's website.
Shipping Issues
If your order appears to be lost or damaged in transit, please contact our support team at support@aurataskin.com and we will work with the carrier to resolve the issue as quickly as possible.
